SKIP TO MAIN CONTENT
Logo
  • FAQs
  • Contact Us
  • Log In

Frequently Asked Questions

What is MassHousing’s Refinance Program? 

MassHousing’s Refinance Program is an opportunity for current MassHousing borrowers to refinance directly with MassHousing, possibily lowering their interest rate or monthly payment without switching mortgage servicers.

 

What is the interest rate and what are the closing costs for the MassHousing Refinance Program? 

The qualifying interest rate is dependent on the market. Closing costs are competitive and vary for each refinance loan. 

 

What are the benefits of a MassHousing refinance? 

Homeowners who refinance their mortgage loan with MassHousing have the potential to lower the interest rate on their mortgage and lower their monthly mortgage payment. In addition, borrowers will continue to receive high-level support from MassHousing’s HomeOwnership Mortgage Service Center Representatives.  

 

I received a downpayment assistance loan from MassHousing. Do I have to pay that off in order to refinance?  

Yes, the MassHousing down payment assistance loan balance will be consolidated with your first mortgage loan. You will have one monthly MassHousing mortgage payment after the refinance.   

 

What are the basic eligibility requirements for the MassHousing Refinance Program? 

The MassHousing Refinance Program is for current MassHousing Mortgage borrowers who  

  • Earn less than $191,700 annually 

  • Have a credit score at or above 640 

  • Occupy the home as their current primary residence 

  • Additional eligibility requirements apply.  

 

Is a new appraisal required for the MassHousing Refinance Program?  

The first step in the MassHousing Refinance Program is to complete the borrower eligibility form. Once the form has been completed and approved, MassHousing will determine whether an appraisal is required as part of its loan review process.  

 

Will MassHousing service my loan?  

Yes, MassHousing will service your new mortgage loan. You will be able to make monthly payments online through MassHousing Connect and will receive the same high-level customer service from MassHousing’s HomeOwnership Mortgage Service Center Representatives. 

 

I already have an account on MassHousing Connect? Why do I have to create a new username and password? 

Refinancing is like applying for a new mortgage loan, and we must treat you as a new borrower. The MassHousing Refinance Program eligibility form is separate from MassHousing Connect, so you will need to create a new username and password. 

 

Ready to get started? To begin click below to complete the eligibility form. 

ELIGIBILITY FORM
  • Privacy Policy

One Beacon Street, Boston MA 02108

Home Ownership Customer Service  |  888.843.6432